FAQ & Warranty
How do I install a Coefficient handlebar?
Each Coefficient Handlebar is shipped with comprehensive installation instructions. We recommend that only a qualified bike mechanic install this handlebar. Please follow the installation instructions very carefully. An improperly installed handlebar can lead to damage to the product (nullifying its warranty) or damage to your bike.
What are the computer mount screw specs?
Hex Drive Flat Head Screw with 90° Countersink Angle: M4 x 0.70 mm Thread, 8 mm long
What is the GoPro bolt specs?
The pivot/knuckle screw is M5x1x20mm button head. The mounting screws are M4x0.8 flat head.
https://bar-fly-by-acs.myshopify.com/pages/instructions-prime-gopro-compatible-base
What is the return policy?
In order to return a product for refund, it must be in new condition. This means that the product must be undamaged and in resellable condition as new. We must be contacted within 14 days of your request to return the product and must receive it within 30 days after purchase. Shipping costs are not included in refunds.
To initiate a return:
1. Contact info@coefficientcycling.com within 14 days after receipt of the product and state the reason for the return.
2. Once you receive written approval, please send so that we receive it within 30 days after receipt of product to:
Coefficient Cycling
10 E Kittitas St.
Wenatchee WA
98801
USA
Include with your product a note clearly stating the reason for return.
Products received without pre-approval or note stating reason for return will not be processed.
What is the warranty?
Coefficient Cycling warrants each new Coefficient Handlebar against defects in workmanship and materials for a period of two full years from date of purchase. This warranty is strictly limited to the replacement of a defective handlebar. This warranty applies only to the Coefficient bar's original owner and cannot be transferred. Removal of sticker with serial number voids the warranty.
Warranty does not cover normal wear-and-tear, incorrect assembly, or any damage caused by the partnering with incompatible components or attachment of accessories. Warranty does not apply to damage or failure due to accident, abuse, misuse or neglect. In case of handlebar replacement, labor costs for switching handlebars and shipping costs are not covered by the warranty.
Warranty claims must be made through authorised Coefficient retailers or directly with Coefficient Cycling.
Do you have a crash replacement policy?
Yes we do. Sometimes accidents happen. You might bin it at a crit race or your roof rack has a bad day... we can offer you 30% off a new bar PLUS we'll throw in a new pack of bar tape (if available). Get in touch and we'll issue you a code to use on site.
Do you ship internationally?
We ship to most countries, but if you find we are not set up to ship to your country please contact us so that we may help.
Freight, duty and tax fees will likely apply.
If you are shopping in the UK please see our relevant site:
UK: https://coefficientcycling.co.uk/