FAQ & Warranty

How do I install a Coefficient handlebar?

Each Coefficient Handlebar is shipped with comprehensive installation instructions. We recommend that only a qualified bike mechanic install this handlebar. Please follow the installation instructions very carefully. An improperly installed handlebar can lead to damage to the product (nullifying its warranty) or damage to your bike.

What are the computer mount screw specs?

Hex Drive Flat Head Screw with 90° Countersink Angle: M4 x 0.70 mm Thread, 8 mm Long

What is the return policy?

In order to return a product for refund, it must be in "new" condition. This means that the product must be undamaged and in resellable condition. We must receive the product within 30 days after purchase. Shipping costs are not included in refunds. 

To initiate a return:

1. Contact info@coefficientcycling.com stating the reason for the return.

2. Once you receive written approval, please send to: 

Coefficient Cycling
Attn: Scott Mares
5504 SE Henderson Street
Portland, OR 97206
USA

Include with your product a note clearly stating the reason for return.

Products received without pre-approval or note stating reason for return will not be processed.

What is the warranty?

Coefficient Cycling warrants each new Coefficient Handlebar against defects in workmanship and materials for a period of two full years from date of purchase. This warranty is strictly limited to the replacement of a defective handlebar. This warranty applies only to the Coefficient bar's original owner and cannot be transferred. Removal of sticker with serial number voids the warranty.

Warranty does not cover normal wear-and-tear, incorrect assembly, or any damage caused by the partnering with incompatible components or attachment of accessories. Warranty does not apply to damage or failure due to accident, abuse, misuse or neglect. In case of handlebar replacement, labor costs for switching handlebars and shipping costs are not covered by the warranty.

Warranty claims must be made through authorised Coefficient retailers or directly with Coefficient Cycling.

Do you have a crash replacement policy?

Yes we do. Sometimes accidents happen. You might bin it at a crit race or your roof rack has a bad day... we can offer you 30% off a new bar PLUS we'll throw in a new pack of bar tape (if available). Get in touch and we'll issue you a code to use on site.

Do you ship internationally?

We currently ship to the USA, Canada, Mexico, New Zealand, Australia, Indonesia, Japan, Malaysia and South Africa.

If you are shopping in the UK or Europe please see our relevant sites:
UK: https://coefficientcycling.co.uk/
Europe: https://coefficientcycling.eu/